Privacy Policy

Fusion Creative Agency Privacy Policy

Last Updated: January 3, 2025

Welcome to Fusion Creative Agency! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.fusioncreative.co.za), use our services, or interact with us.

1. Information We Collect

We may collect personal information that you provide directly to us when you use our website, services, or interact with us, including:

- Contact Information: Name, email address, phone number, and postal address.
- Business Information: Company name, position, and business address.
- Payment Information: Billing details, payment method, and transaction history.
- Project Information: Details related to your web design projects, preferences, and feedback.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- To Provide Services: To process your requests, manage projects, and deliver our web design services.
- To Communicate: To send you updates, newsletters, and other information related to our services.
- To Improve Our Services: To understand how our services are used and to enhance our offerings.
- To Manage Payments: To process payments and manage billing and accounting.
- To Ensure Security: To protect our website and services from fraud and other security threats.
- To Comply with Legal Obligations: To meet legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Compliance: We may disclose your information if required by law, to comply with a legal obligation, or to protect the rights, property, or safety of Fusion Creative Agency, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information.
- Objection: The right to object to the processing of your personal information.
- Restriction: The right to request restriction of processing of your personal information.
- Portability: The right to request the transfer of your personal information.

To exercise any of these rights, please contact us at the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Fusion Creative Agency
Email: privacy@fusioncreative.co.za
Phone: (082) 941-1820
Address: E.Blenna Street, Dana Bay, Mossel Bay, Western Cape, South Africa

Thank you for trusting Fusion Creative Agency with your web design needs. We are committed to protecting your privacy and ensuring a secure experience.

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Address
6 E.Blenna Street, Dana Bay, Mossel Bay
Western Cape, South Africa
Privacy Policy
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